Edina's 911 Communications Center operates 24 hours a day, seven days per week, handling thousands of phone calls and radio transmission each year. If you need to speak to a 911 Police/Fire Dispatcher, they can be reached at 952-826-1600.
Duties & Responsibilities
This unit dispatches police, fire and emergency medical service units for the cities of Edina and Richfield, as well as other City services such as animal control and public works emergencies. Dispatchers are also instrumental in coordinating combined response efforts between other local and State law enforcement agencies.
Edina dispatchers have a broad knowledge of issues, such as law enforcement, fire-rescue, medical triage, radio operations and computer technologies. They have the ability to multi-task and prioritize changing situations. The job is difficult and stressful, but the teams at the center remain calm and efficient.
911 Center Facts
Each Edina dispatcher has an average of over eight years of experience
The training program to become an Edina dispatcher is a minimum of 6 months
Every Edina dispatcher is certified in CPR and Emergency Medical Dispatching
For more information, contact Tony Martin, Dispatch Supervisor at 952-833-9523, or email Tony Martin.