911 Center

Edina's Public Safety Answering Point (PSAP), also known as the 911 Communications Center, operates 24 hours a day, seven days per week inside the Edina Police Department. This group handles thousands of emergency phone calls, non-emergency phone calls and radio transmissions each year. If you need to speak to a 911 Police/Fire Dispatcher for the cities of Edina or Richfield, you can reach them at:
  • Emergency - 911 (Police/Fire/EMS)
  • 24 Hour Non-Emergency Dispatch - 952-826-1600

Duties & Responsibilities

This team dispatches police, fire and emergency medical service for the cities of Edina and Richfield, as well as other city services such as animal control and public works emergencies. Dispatchers are also instrumental in coordinating combined response efforts between other local and state law enforcement agencies.


Edina dispatchers have a broad knowledge of issues, such as law enforcement, fire-rescue, medical triage, radio operations and computer technologies. They have the ability to multitask and prioritize changing situations. The job is difficult and stressful, and they need to be able to handle every call that comes into them, but the team at the center remains calm and efficient to get responders to each scene and the help you need. 

911 Center Facts

  • Edina's 911 center is the only 911 center in Hennepin County that handles dispatching services for three public safety groups; Police, Fire and EMS. 
  • The training program to become an Edina dispatcher is a minimum of 6 months and is completed in house and on the job.
  • Every Edina dispatcher is certified in CPR and Emergency Medical Dispatching.

More Information

For more information, contact our communications center staff at 952-826-1600
  1. Police Department

    Physical Address
    4801 W. 50th St.
    Edina, MN 55424

    Phone: 952-826-1610

    Emergency: Call 911

    Administration: 952-826-1610
    24-hour Dispatch: 952-826-1600

    24 hours a day

    Administration hours
    Monday - Friday
    8 a.m. - 4:30 p.m.

    Meet the Team